Patient Care Concierge & Scheduling Specialist

UnitedHealth Group; Dallas (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

UnitedHealth Group is seeking a Patient Care Coordinator in Dallas to verify insurance coverage, schedule appointments, manage referrals, and handle patient inquiries. The role requires strong customer service, office procedures, and MS Office proficiency, with daily interactions across care teams.

The position offers standard business hours, on-site work at 2627 W. Jefferson Blvd., Dallas, TX, with a comprehensive benefits package and opportunities for career development.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service experience.
• Minimum 1 year of experience in general office procedures.
• Minimum 1 year of Microsoft applications experience.

Responsibilities

• Verify, re-verify and authorize patient insurance coverage and eligibility.
• Maintain records and make daily cash deposits.
• Handle patient-care related calls and provide routine information.
• Assist with scheduling, referrals and appointment management.
• Document information in computer systems and prepare patient charts.
• Update Telephone Message System and distribute messages to providers.
• Coordinate with practices to process referrals and manage scheduling.

Skills

Customer service

Multi-tasking

Communication

Education

High School Diploma/GED

Tools

EHR System

Microsoft Office

Job description

UnitedHealth Group is seeking a Patient Care Coordinator in Dallas to verify insurance coverage, schedule appointments, manage referrals, and handle patient inquiries. The role requires strong customer service, office procedures, and MS Office proficiency, with daily interactions across care teams.

The position offers standard business hours, on-site work at 2627 W. Jefferson Blvd., Dallas, TX, with a comprehensive benefits package and opportunities for career development.