Patient Services Specialist: Clinic Care & Scheduling

Jobtome; Taylor (MI); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Patient Service Representative to support clinic operations, register patients, verify insurance, collect co-pays, and schedule diagnostic and follow-up appointments. You will answer phones, maintain medical records, and help ensure smooth patient flow.

Schedule: Monday–Friday, 8:00am–5:00pm. Location: Austin TX. The role includes benefits such as paid time off, medical/dental/vision, disability coverage, 401(k), and education reimbursement.

Qualifications

• 2+ years of working in medical environment.
• Intermediate level of proficiency with Microsoft applications.
• 1+ year of related medical office work experience, including data entry.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification, pre-authorizations, and document copies.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Maintains medical records (files/scans/prepares for schedule).
• Ensures all correspondence is scanned/ filed and logs are maintained.

Skills

Microsoft Office

Education

High School Diploma/GED

Job description

UnitedHealth Group is seeking a Patient Service Representative to support clinic operations, register patients, verify insurance, collect co-pays, and schedule diagnostic and follow-up appointments. You will answer phones, maintain medical records, and help ensure smooth patient flow.

Schedule: Monday–Friday, 8:00am–5:00pm. Location: Austin TX. The role includes benefits such as paid time off, medical/dental/vision, disability coverage, 401(k), and education reimbursement.