Patient Care Concierge - Front Desk & Scheduling

Jobtome; Santa Fe (NM); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Job summary

UnitedHealth Group is seeking a Patient Care Coordinator to greet and register patients, schedule visits, verify insurance, and manage front desk operations. The role involves coordinating with multiple clinics and supporting scheduling for various providers at the specialty clinics.

Location at Albuquerque, NM, with potential travel for training or coverage at other sites. Strong communication and cash-handling skills are essential, along with bilingual English/Spanish abilities preferred.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience.
• Proficiency with Microsoft Office applications.

Responsibilities

• Provides direct customer service and front desk assistance for the assigned department, including registering and scheduling patients.
• Verifies insurance and updates patient demographics; performs electronic eligibility verification.
• Manages cash transactions and processes receipts; reconciles daily cash deposits.
• Coordinates referrals and prior authorizations for patient visits and manages waitlists.
• Attends departmental meetings and supports process improvements.
• Other duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Bilingual English/Spanish

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking a Patient Care Coordinator to greet and register patients, schedule visits, verify insurance, and manage front desk operations. The role involves coordinating with multiple clinics and supporting scheduling for various providers at the specialty clinics.

Location at Albuquerque, NM, with potential travel for training or coverage at other sites. Strong communication and cash-handling skills are essential, along with bilingual English/Spanish abilities preferred.