Patient Care Concierge & Scheduling Associate

Atlantic Health; Sparta Township (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term & Long-Term Disability

401(k) Plan

PTO & Paid Sick Leave

Tuition Assistance

On-Site Childcare

Job summary

Atlantic Medical Group is seeking an organized medical administrative professional to support front-desk operations, scheduling, and registration across multiple practices in northern New Jersey. You will handle phone coverage, EMR data entry, and patient flow while coordinating with physicians and staff.

The role requires strong communication, multitasking, and computer skills, with travel to other practices as needed.

Qualifications

• High School Diploma or equivalent experience
• Prior administrative experience in a physician practice strongly preferred
• Knowledge of computerized scheduling & EMR system a plus
• Excellent verbal and written communication skills
• Individual must be customer and employee focused, must have demonstrated ability to multi-task
• Proficiency with Microsoft Office suite

Responsibilities

• Phone Coverage: Answer, handle, phone calls in a timely and efficient manner. Utilize appropriate telephone etiquette.
• Scheduling: Using general scheduling guidelines appropriately schedule patient appointments selecting appropriate visit type/length of visit. May be required to schedule meetings for physicians.
• Registration: Greets patient promptly upon arrival to practice. Accurately collects and documents time-of-service payments. Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork.
• EMR: Accurately enters information into EMR. Uses EMR for prescriptions, phone notes, referrals, outreach, check-out, etc.
• May require managing reporting, surgical scheduling, managing authorizations and referrals, maintaining adequate supply inventory.
• Other duties as assigned.
• Travel to other practices as required by practice leadership.

Job description

Atlantic Medical Group is seeking an organized medical administrative professional to support front-desk operations, scheduling, and registration across multiple practices in northern New Jersey. You will handle phone coverage, EMR data entry, and patient flow while coordinating with physicians and staff.

The role requires strong communication, multitasking, and computer skills, with travel to other practices as needed.