Healthcare Admin Assistant: Patient Services & Scheduling

Atlantic Health System; Newton (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

Atlantic Health System in New Jersey seeks an organized administrative assistant to provide courteous service to patients, families, and colleagues, manage calls, schedule appointments, and maintain accurate schedules in the EMR.

Responsibilities include processing pre-certifications, authorizations, referrals, and medical records requests, handling billing tasks, and supporting various departments while upholding HIPAA and hospital policies.

Qualifications

• Demonstrated ability to manage calls and scheduling
• Strong data entry and filing abilities
• Uphold HIPAA privacy and hospital policies

Responsibilities

• Organizes and schedules meetings and appointments; answers phone calls.
• Maintains accurate schedules in the EMR system.
• Processes pre-certifications, authorizations, referrals, and medical record requests.
• Collects co-pays and other financial responsibilities.
• Supports multiple departments to ensure patient flow and coverage.
• Prepares and monitors invoices and reports as needed.
• Performs other related duties as assigned.

Skills

Excellent communication

Customer service

Attention to detail

HIPAA compliance

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

Atlantic Health System in New Jersey seeks an organized administrative assistant to provide courteous service to patients, families, and colleagues, manage calls, schedule appointments, and maintain accurate schedules in the EMR.

Responsibilities include processing pre-certifications, authorizations, referrals, and medical records requests, handling billing tasks, and supporting various departments while upholding HIPAA and hospital policies.