Patient Care Concierge & Scheduler

Colonial Group; Winchester, Northern (VA, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Colonial Group is seeking a Patient Care Coordinator I to join our Virginia practice. This customer-facing role emphasizes high-quality patient care, phone communication, appointment scheduling, and friendly front-desk interactions.

The ideal candidate has 1+ years of experience and strong service skills, with proficiency in basic computer systems and a professional demeanor. This is a full-time, non-exempt position reporting to the Practice Manager.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ years of experience preferred, but training available for strong candidates.
• Strong time management, attention to detail, and ability to multi-task.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients and handle front desk tasks.
• Patient check-in and check-out duties.
• Perform various front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer literacy

Job description

Colonial Group is seeking a Patient Care Coordinator I to join our Virginia practice. This customer-facing role emphasizes high-quality patient care, phone communication, appointment scheduling, and friendly front-desk interactions.

The ideal candidate has 1+ years of experience and strong service skills, with proficiency in basic computer systems and a professional demeanor. This is a full-time, non-exempt position reporting to the Practice Manager.