Patient Care Concierge (Front Desk & Scheduling)

Colonial Group; Northern (KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Colonial Group is seeking a Patient Care Coordinator I in Kentucky to deliver high-quality client service and patient care. You will speak with patients by phone, schedule appointments, greet visitors, and handle check-in/check-out with professional demeanor.

The role emphasizes strong customer service, time management, and the ability to multi-task in a busy practice setting. Full-time, non-exempt, in-office position with the Business Office team.

Qualifications

• Excellent customer service skills and professional presentation are essential.
• 1+ years of experience preferred, with willingness to train capable candidates.
• Strong time management and organizational abilities are required.

Responsibilities

• Speak with patients on the phone to address inquiries.
• Schedule appointments and coordinate calendars.
• Greet patients and manage front desk interactions.
• Check patients in and out and handle related processes.
• Perform a variety of front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Colonial Group is seeking a Patient Care Coordinator I in Kentucky to deliver high-quality client service and patient care. You will speak with patients by phone, schedule appointments, greet visitors, and handle check-in/check-out with professional demeanor.

The role emphasizes strong customer service, time management, and the ability to multi-task in a busy practice setting. Full-time, non-exempt, in-office position with the Business Office team.