Patient Care Concierge - Optical Front Desk

Keplr-Vision-Group; Austin (TX); Presencial; USD 22.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Vision, Dental benefits

PTO

Holiday pay

401k + match

Descripción de la vacante

Jansen Optical in Austin, TX is seeking a Patient Care Coordinator I to be the friendly first impression for patients from check-in to check-out.

You’ll handle scheduling, greet and assist patients, and ensure front desk operations run smoothly with great multitasking and a welcoming, caring attitude.

Join a collaborative team and enjoy competitive benefits and opportunities to grow in a fast-paced optical practice.

Formación

• 1+ year of customer service experience in healthcare or optical settings.
• Excellent communication and a friendly, professional demeanor.
• Comfortable with computers and learning new systems quickly.

Responsabilidades

• Be the welcoming voice on the phone, assisting patients with scheduling and questions.
• Greet and check in patients with professionalism and warmth.
• Maintain smooth front desk operations.
• Support patient flow with multitasking and time management.

Conocimientos

Customer service

CRM systems

Herramientas

CRM systems

Descripción del empleo

Jansen Optical in Austin, TX is seeking a Patient Care Coordinator I to be the friendly first impression for patients from check-in to check-out.

You’ll handle scheduling, greet and assist patients, and ensure front desk operations run smoothly with great multitasking and a welcoming, caring attitude.

Join a collaborative team and enjoy competitive benefits and opportunities to grow in a fast-paced optical practice.