Patient‑Focused Optician & Eyewear Specialist

Medical Eyeglass Center, Inc.; Austin (TX); Sur place; USD 42 000 - 68 000; Plein temps

Résumé du poste

Medical Eyeglass Center, Inc. seeks a skilled Optician to join our Austin optical team. You will assist patients with eyewear selection, fitting, and adjustments, and ensure accurate order processing at the point of sale.

You’ll manage prescriptions, insurance claims, and lab orders while maintaining patient records with care. Ideal candidates read prescriptions confidently, excel in customer service, and are comfortable using insurance portals and Excel.

Qualifications

• Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).
• Strong eyewear fitting, adjustments, and repairs or willingness to learn.
• Excellent customer service and sales skills with objection handling.
• Clear verbal and written communication; organized with attention to detail.
• Proficiency with MS Excel, email, and insurance portals as needed.

Responsabilités

• Provide patients with an outstanding eyewear experience from selection to fitting.
• Process orders accurately through point-of-sale systems and maintain records.
• Review lab orders, manage prescriptions, and track insurance claims.
• Dispense eyewear (and contacts where applicable) and assist with adjustments.
• Maintain inventory, keep displays organized, and support marketing efforts.

Connaissances

Eyewear fitting

Prescription interpretation

Customer service

Sales skills

Communication

Time management

Formation

RDO/LDO license desirable

Outils

MS Excel

Insurance portals

Email

Description du poste

Medical Eyeglass Center, Inc. seeks a skilled Optician to join our Austin optical team. You will assist patients with eyewear selection, fitting, and adjustments, and ensure accurate order processing at the point of sale.

You’ll manage prescriptions, insurance claims, and lab orders while maintaining patient records with care. Ideal candidates read prescriptions confidently, excel in customer service, and are comfortable using insurance portals and Excel.