Patient Care Concierge – Front Desk Pro

2020 Eye Care Inc; Glenwood Springs (CO); In loco; USD 28.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive benefits

Descrizione del lavoro

20/20 Eyecare in Glenwood Springs, CO seeks a Patient Care Coordinator to be the friendly heartbeat at the front desk, greeting patients, answering calls, and guiding them from check-in to check-out with warmth and professionalism.

You’ll manage scheduling, keep operations smooth, support patient flow with multitasking and time management, and contribute to a caring, team-oriented environment with competitive benefits and growth opportunities.

Competenze

• 1+ year of customer service experience (healthcare or optical experience is a bonus)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems
• A team player with a positive attitude and strong organizational skills

Mansioni

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

Conoscenze

Customer service

Healthcare/Optical experience

Communication skills

Front desk operations

Multi-tasking

Strumenti

CRM systems

Computer basics

Descrizione del lavoro

20/20 Eyecare in Glenwood Springs, CO seeks a Patient Care Coordinator to be the friendly heartbeat at the front desk, greeting patients, answering calls, and guiding them from check-in to check-out with warmth and professionalism.

You’ll manage scheduling, keep operations smooth, support patient flow with multitasking and time management, and contribute to a caring, team-oriented environment with competitive benefits and growth opportunities.