Patient Care Coordinator

Keplr-Vision-Group; Austin (TX); Presencial; USD 22.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Vision, Dental benefits

PTO

Holiday pay

401k + match

Descripción de la vacante

Jansen Optical in Austin, TX is seeking a Patient Care Coordinator I to be the friendly first impression for patients from check-in to check-out.

You’ll handle scheduling, greet and assist patients, and ensure front desk operations run smoothly with great multitasking and a welcoming, caring attitude.

Join a collaborative team and enjoy competitive benefits and opportunities to grow in a fast-paced optical practice.

Formación

• 1+ year of customer service experience in healthcare or optical settings.
• Excellent communication and a friendly, professional demeanor.
• Comfortable with computers and learning new systems quickly.

Responsabilidades

• Be the welcoming voice on the phone, assisting patients with scheduling and questions.
• Greet and check in patients with professionalism and warmth.
• Maintain smooth front desk operations.
• Support patient flow with multitasking and time management.

Conocimientos

Customer service

CRM systems

Herramientas

CRM systems

Descripción del empleo

Patient Care Coordinator I - Jansen Optical in Austin TX

Join Our Team as a Patient Care Coordinator @ Jansen Optical, located at 2407 South Congress Ave, Suite 100A Austin, TX 78704

Are you someone who thrives on making people feel welcome and cared for? Do you love creating positive first impressions and being the go‑to person for support? At Jansen Optical, our Mission is to Save Eyes & Spark Joy! We’re looking for a warm, organized, and patient‑focused individual to be the heartbeat of our front desk.

As aPatient Care Coordinator, you’ll be the first smile patients see and the friendly voice they hear. You’ll help create a seamless experience from check‑in to check‑out, making every visit feel personal and stress‑free.

Competitive & guaranteed hourly rate + benefits + being a part of an amazing environment!

Pay & Schedule:

• $16-17/hour
• Monday - Friday scheduled, with occasional Saturdays (if work a Saturday, off a day during the week)

What You’ll Be Doing:

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare or optical experience is a bonus!)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems
• A team player with a positive attitude and strong organizational skills

Why You’ll Love It Here:

• Competitive Benefits – We offer excellent medical, vision, and dental benefits + PTO, holiday pay, 401k + match & so much more!
• Growth Opportunities – Within each group of practices and at the corporate level, where applicable, we promote from within and support your career journey.
• Upward Mobility– Whether you’re aiming for leadership or specialization, we’ll help you get there.
• Supportive Culture– Join a team of that values your contributions and celebrates your success.

A Personal Touch From Our Optometrist:

At Jansen Optical, we believe Eyes Matter. Eyecare Matters. We take pride in creating a warm, welcoming environment where every patient feels like family and every team. member feels supported. Our culture is built on collaboration, celebration, and compassion — whether it’s cheering each other on, sharing lunch together, or celebrating milestones big and small.

Here, your work truly makes a difference, and you’ll be surrounded by people who care about our patients, our practice, and each other.

Ready to Launch Your Career?

We’re excited to train the right candidate! If you’re passionate about patient care and want to grow in a supportive, fast‑paced environment, we’d love to meet you.