Patient Care Concierge & Front Desk Specialist

Associated Retinal Consultants PC; Ypsilanti (MI); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Associated Retinal Consultants seeks a Patient Coordinator/Medical Receptionist to be the first point of contact for patients in Ypsilanti. You will manage check-in/out, answer phones, and ensure a smooth front-desk experience.

Key duties include greeting patients, handling payments, scheduling, and supporting office operations while delivering friendly, professional service in a fast-paced ophthalmology practice.

Formación

• Minimum High school diploma or GED.
• At least one year of related experience or training.
• Ability to interact with all levels of staff professionally.
• Desire to gain industry knowledge and training.

Responsabilidades

• Provide excellent customer service in person or by phone.
• Answer phones promptly and courteously.
• Greet patients and manage check-in/check-out efficiently.
• Assist with patient flow and scheduling.
• Handle payments and daily cash reconciliations.
• Perform general office duties as assigned.

Conocimientos

Customer service

Phone handling

Time management

Teamwork

Adaptability

Reliability

Educación

High school diploma or GED

One year related experience or training

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descripción del empleo

Associated Retinal Consultants seeks a Patient Coordinator/Medical Receptionist to be the first point of contact for patients in Ypsilanti. You will manage check-in/out, answer phones, and ensure a smooth front-desk experience.

Key duties include greeting patients, handling payments, scheduling, and supporting office operations while delivering friendly, professional service in a fast-paced ophthalmology practice.