Patient Care Advocate — Front Office

HealthTexas Primary Care Doctors; San Antonio (TX); On-site; USD 32,000 - 43,000; Full time

Job summary

HealthTexas Medical Group is seeking a Patient Care Representative in San Antonio, TX. You will greet patients, verify information, schedule appointments, and assist with registrations while ensuring HIPAA compliance and excellent service.

The role emphasizes accurate insurance verification, patient communications, and cross-location coverage as needed. This position requires one year of physician office experience and strong customer service skills.

Qualifications

• One year of physician office experience, including ICD, CPT and HCPCS coding.
• Excellent interpersonal, communication and customer service skills.
• Ability to work in a multi-tasking environment under stressful conditions.

Responsibilities

• Greets patients and visitors; checks in patients; verifies information.
• Maintains appointment schedules and verifies insurance.
• Answers calls and provides routine information.
• Maintains patient charts and confidentiality per HIPAA.
• Travels to other sites for training as needed.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school diploma

Job description

HealthTexas Medical Group is seeking a Patient Care Representative in San Antonio, TX. You will greet patients, verify information, schedule appointments, and assist with registrations while ensuring HIPAA compliance and excellent service.

The role emphasizes accurate insurance verification, patient communications, and cross-location coverage as needed. This position requires one year of physician office experience and strong customer service skills.