Patient Care Concierge | Front Desk & Patient Advocate

ClareMedica Health Partners, LLC; Miami (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Claremedica Health Partners, LLC in Miami is seeking a detail-oriented Patient Care Concierge to be the first point of contact for patients. You will greet visitors, register new patients, check in/out, schedule appointments, verify demographics and insurance information, and coordinate with clinicians to ensure smooth front office operations.

The role requires a high school diploma or GED, strong communication skills, the ability to multitask in a busy clinic, and proficiency with Microsoft

Qualifications

• Must have a High School Diploma or GED.
• Minimum 1 year of medical clinic or customer service experience.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Office Suite.
• Ability to remain calm in busy environments.

Responsibilities

• Greet patients and visitors in a courteous manner.
• Register new patients and handle check-in/check-out.
• Schedule, reschedule, and confirm appointments.
• Verify patient demographics and insurance information.
• Support clinical staff and maintain front office records.

Skills

Customer service

Medical clinic experience

BLS

Communication skills

Typing 40 WPM

Education

High School Diploma or GED

Tools

EMR system

Microsoft Office

Job description

Claremedica Health Partners, LLC in Miami is seeking a detail-oriented Patient Care Concierge to be the first point of contact for patients. You will greet visitors, register new patients, check in/out, schedule appointments, verify demographics and insurance information, and coordinate with clinicians to ensure smooth front office operations.

The role requires a high school diploma or GED, strong communication skills, the ability to multitask in a busy clinic, and proficiency with Microsoft