Patient Care Rep- Key Whitman Eye Center, Rockwall

Key-Whitman Eye Center; Rockwall (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account with employer

Life Insurance

PTO

401(k) with company match

Job summary

Key Whitman Eye Center in Rockwall, TX is seeking a Patient Care Representative to manage day-to-day front desk operations, welcome patients, verify data, schedule appointments, and uphold our patient‑focused care standards.

This role requires 1–3 years of healthcare reception experience, strong communication, attention to detail, and the ability to work independently in a fast-paced environment. We offer comprehensive benefits and a collaborative team.

Qualifications

• 1-3 years of Healthcare reception related experience
• Excellent verbal and written communication skills
• Ability to work both independently and as a team player
• HIPAA knowledge and compliance
• CPR desired, but not required

Responsibilities

• Greets patients at the office in a friendly, professional manner
• Collects and verifies patient data for accuracy and completeness
• Schedules appointments and manages patient flow
• Maintains accurate documentation in the EMR
• Directs patients, vendors, visitors and the public as appropriate
• Performs other duties as assigned by supervisor

Skills

Verbal and written communication

Teamwork

Fast-paced environment

Attention to detail

Time management

HIPAA compliance

Education

High School diploma or GED

Job description

Patient Care Rep- Key Whitman Eye Center, Rockwall

Job Category: Administrative-Clerical

Requisition Number: PATIE041746

• Posted : September 25, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Rockwall, TX 75032, USA

Description

Now Hiring: Key Whitman Eye Center- Rockwall

Job Title: Patient Care Representative

Position Summary

The Patient Care Representative manages the day‑to‑day front desk operations to ensure quality patient care, uphold and promote the company’s business processes and values relating to innovative and superior eye care.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Greets patients as they arrive at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness
• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
• Checks patients in and out and schedules any needed appointments
• Directs patients, vendors, visitors, customers and the general public as appropriate
• Maintains accurate documentation in the patients EMR
• Faxes and requests faxes of patient chart notes from satellite offices
• Monitors patient flow and tracks patient wait times efficiently
• Opens daily patient accounting controls, posts charges and closes controls
• Schedules future appointments in adherence to policies and procedures
• Maintain waiting room environment, appearance and patient comfort
• Perform other duties as assigned by supervisor

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School diploma or GED
• 1-3 years of Healthcare reception related experience
• Excellent verbal and written communication skills
• Ability to work both independently and as a team player
• Ability to work in a fast paced environment
• Attention to detail and time management
• CPR desired, but not preferred
• HIPAA knowledge and compliance
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!
  

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.