Patient Care Concierge

Socket.dev; San Diego (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) plan

Mileage reimbursement

EAP

Paid time off

Tuition reimbursement

Relocation assistance

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

Disability insurance

Life insurance

Pet insurance

Job summary

Mission Healthcare in San Diego, CA is seeking a professional front desk representative to deliver excellent customer service, answer and route calls, schedule appointments, and provide discreet support to leadership while preserving confidentiality.

You will welcome visitors, maintain directory information, guide them to the right departments, and help maintain security by following procedures and logging visits.

Qualifications

• High school graduate with 2+ years of business experience; bachelor’s degree preferred.
• Proficient in word processing, desktop publishing and spreadsheet software.

Responsibilities

• Deliver excellent customer service and maintain professionalism at all times.
• Operate telephone switchboard to answer, screen and forward calls, provide information, take messages and schedule appointments.
• Provide assistance to leadership, preserving the confidential nature of which he/she has knowledge.
• Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Direct visitors by maintaining employee and department directories and providing instructions as needed.
• Maintain security by following procedures, monitoring logbook, and issuing visitor badges.

Skills

Business experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Word processing

Desktop publishing

Spreadsheet software

Job description

Mission Healthcare in San Diego, CA is seeking a professional front desk representative to deliver excellent customer service, answer and route calls, schedule appointments, and provide discreet support to leadership while preserving confidentiality.

You will welcome visitors, maintain directory information, guide them to the right departments, and help maintain security by following procedures and logging visits.