Patient Care & Compliance Support Specialist

Lincare Holdings; Young Harris (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Referral program

Job summary

Lincare Holdings seeks a customer-focused associate to handle inquiries, document calls, and process orders in our computerized systems. You will educate customers about products and services while ensuring accurate demographic data and order processing.

The role emphasizes effective communication with patients and coworkers, adherence to physician directions, and willingness to assist with training and process improvements. Training opportunities are available.

Qualifications

• Customer-facing communication and education of patients or customers.
• Accurate data entry and documentation in computerized records.
• Ability to interpret prescriptions and order details.

Responsibilities

• Communicate with customers via inbound and outbound calls and the automated dialer.
• Assess customer needs for additional products or services.
• Verify and update demographic information in records.

Skills

Customer communication

Documentation

Order entry

Demographic updates

Education

High School Diploma/GED

Computer entry experience

Tools

Automated dialer

Record keeping system

Job description

Lincare Holdings seeks a customer-focused associate to handle inquiries, document calls, and process orders in our computerized systems. You will educate customers about products and services while ensuring accurate demographic data and order processing.

The role emphasizes effective communication with patients and coworkers, adherence to physician directions, and willingness to assist with training and process improvements. Training opportunities are available.