Patient Care & Clinic Operations Coordinator

Penn Medicine, University of Pennsylvania Health System; Plainsboro Township (NJ); On-site; USD 26,133 - 40,225; Full time

Job summary

Penn Medicine in Plainsboro, NJ is seeking a Full-Time Patient Coordinator to support Breast Surgery. The role blends clinical and administrative responsibilities to sustain a patient-centered practice.

You will coordinate scheduling, verify insurance, manage supplies, and assist in maintaining high-quality care, while collaborating with providers and office leadership to improve efficiency.

Qualifications

• H.S. Diploma/GED and 3+ years medical office experience.
• Associate’s degree health-related or science area preferred.
• Credentials: BCLS and MA certifications as listed in the ad.

Responsibilities

• Coordinates the activities of clinical programs and initiatives within the practice; leads development and management of these programs; generates performance reports; communicates changes to the practice; supports leadership in policy and efficient systems.
• Maintains medical supplies and stock in exam rooms; checks equipment; prepares specimens; coordinates with providers on lab results; conveys information to outside contacts; evaluates provider performance; sterilizes instruments; disposes of waste.
• Answers patient calls, triages, schedules and confirms appointments, verifies insurance, registers patients, collects payments as needed, and maintains up-to-date insurance knowledge.
• Greet patients, build positive relationships, communicate clearly, explain office policies, and handle patient communications and inquiries.

Skills

Communication

Customer service

Scheduling

Medical office support

Education

H.S. Diploma/GED

Associate’s degree health-related or science

Basic Cardiac Life Support (BCLS)

MA‑AAMA or MA‑AMT or MA‑NCCT or MA‑NHA

Tools

EMR/EHR systems

Job description

Penn Medicine in Plainsboro, NJ is seeking a Full-Time Patient Coordinator to support Breast Surgery. The role blends clinical and administrative responsibilities to sustain a patient-centered practice.

You will coordinate scheduling, verify insurance, manage supplies, and assist in maintaining high-quality care, while collaborating with providers and office leadership to improve efficiency.