Patient Services & Operations Coordinator

Penn Medicine, University of Pennsylvania Health System; Exton (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Penn Medicine, a leading academic medical center, seeks a Patient Services Coordinator for the PPC and Integrative Medicine practice. The role supports patient-centered care, manages appointment flow, and liaises with managers and physicians to ensure smooth operations.

The PSC will oversee scheduling, registration, referrals, and billing-related tasks while maintaining high patient satisfaction and compliance with regulations. Full-time position based in Exton, PA.

Qualifications

• High school diploma or GED is required.
• Minimum 3+ years of medical office experience.
• Experience with patient scheduling and front-desk duties is preferred.

Responsibilities

• Assist in maintaining patient focus and delivering high-quality care.
• Oversee daily schedule and operations for assigned area.
• Schedule patient appointments and manage check-in/check-out activities.
• Handle copays, insurance cards, and referrals per protocol.
• Maintain EMR data accuracy and patient information.

Skills

Patient-focused service

Communication skills

Schedule coordination

Education

H.S. Diploma/GED

3+ years medical office experience

Associate/Bachelor's degree equivalent

Tools

EMR systems

Billing & scheduling software

Job description

Penn Medicine, a leading academic medical center, seeks a Patient Services Coordinator for the PPC and Integrative Medicine practice. The role supports patient-centered care, manages appointment flow, and liaises with managers and physicians to ensure smooth operations.

The PSC will oversee scheduling, registration, referrals, and billing-related tasks while maintaining high patient satisfaction and compliance with regulations. Full-time position based in Exton, PA.