Clinical Operations Coordinator & Admin Lead

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 52,000 - 68,000; Full time

Job summary

Penn Medicine Washington Square is seeking an Administrative Services Coordinator to support a busy OB-GYN clinic. You will coordinate patient activity for outpatient visits and procedures, triage calls, schedule appointments and surgeries, and handle pre-authorization tasks.

Additionally, you will assist with billing, communications, and documentation while providing high-level programmatic support and leadership for the Admin Services staff.

Qualifications

• H.S. Diploma/GED required.
• 5+ years medical office or related clinical office experience.
• Bachelor's degree may be considered in lieu of experience.

Responsibilities

• Oversee and lead Admin Services staff where applicable.
• Coordinate patient activity for outpatient visits and procedures.
• Triaging telephone calls, taking messages, and providing information.
• Schedule outpatient appointments, surgeries/procedures, tests, and admissions.
• Obtain pre-authorization and assist with billing and correspondence.

Skills

Customer service

Scheduling

Billing knowledge

Medical terminology

Education

Bachelor of Arts or Science

5+ years medical office experience, or 5 years of customer service experience

Job description

Penn Medicine Washington Square is seeking an Administrative Services Coordinator to support a busy OB-GYN clinic. You will coordinate patient activity for outpatient visits and procedures, triage calls, schedule appointments and surgeries, and handle pre-authorization tasks.

Additionally, you will assist with billing, communications, and documentation while providing high-level programmatic support and leadership for the Admin Services staff.