Patient Care Call Center Specialist - Hybrid after Training

Binson's Medical Equipment & Supplies; Center Line (MI); Hybride; USD 22 000 - 25 000; Plein temps

Résumé du poste

Binson's Medical Equipment & Supplies in Center Line, MI is seeking a diligent Patient Services Coordinator to support patients with order navigation, issue resolution, and accurate data entry. This full-time role emphasizes excellent communication and meticulous care in handling sensitive information.

Training is provided, with hybrid and remote options available after onboarding. The position offers hourly pay in the $16–$18 range and a supportive team in a growing healthcare company.

Qualifications

• High school diploma or equivalent.
• Effective verbal and written communication skills, with a polite and professional phone demeanor.
• Ability to confidently navigate a desktop computer and operate a multi-line phone system.
• A high level of accuracy and attention to detail in all aspects of your work.
• Excellent organizational and multitasking abilities, with the capacity to comfortably manage a high volume of phone calls.

Responsabilités

• Answer high-volume incoming calls, serving as a friendly and knowledgeable resource to resolve patient concerns and complaints.
• Accurately enter new patient information into our Condor system—including demographics, diagnosis, physician details, product needs, and insurance data.
• Obtain written orders from physicians, verify insurance coverage, and generate accurate orders.
• Make outbound calls to keep patients and referral sources updated on their order status.
• Competitive pay

Connaissances

Verbal communication

Written communication

Multi-line phone handling

Attention to detail

Organizational skills

Formation

High school diploma

Outils

Condor system

Description du poste

Binson's Medical Equipment & Supplies in Center Line, MI is seeking a diligent Patient Services Coordinator to support patients with order navigation, issue resolution, and accurate data entry. This full-time role emphasizes excellent communication and meticulous care in handling sensitive information.

Training is provided, with hybrid and remote options available after onboarding. The position offers hourly pay in the $16–$18 range and a supportive team in a growing healthcare company.