Patient Care & Billing Coordinator

Accendra Health; Sacramento (CA); On-site; USD 27,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Short- and long-term disability

Teammate Assistance Program

Job summary

Accendra Health in Sacramento, CA is seeking a Branch Coordinator to deliver exceptional customer service by phone and in person. You will process orders, verify insurance details, obtain authorizations, and coordinate with the branch team to ensure timely billing and accurate documentation.

The role involves handling multi-line calls, supporting patients and referrals, collecting payments, and keeping multiple systems up to date.

Qualifications

• High School Diploma or equivalent.
• At least one year of related work experience.
• Healthcare or call center experience preferred.

Responsibilities

• Act as first contact for patients arriving in person.
• Answer inbound calls on a multi-line system and provide information.
• Process new orders, verify insurance, obtain authorizations per payor guidelines.
• Coordinate with sales, referrals, and patients to gather required documentation.
• Collect payments, reconcile receivables, and support billing processes.

Skills

Problem Solving

Organizing

Time Management

Effective Communication

Teamwork

Multi-tasking

Computer Skills

Education

High School Diploma

Job description

Accendra Health in Sacramento, CA is seeking a Branch Coordinator to deliver exceptional customer service by phone and in person. You will process orders, verify insurance details, obtain authorizations, and coordinate with the branch team to ensure timely billing and accurate documentation.

The role involves handling multi-line calls, supporting patients and referrals, collecting payments, and keeping multiple systems up to date.