Patient Care Admin & Billing Specialist

Adaptive Prosthetics & Orthotics; Agawam (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Potential

Paid Holidays, Vacation & Sick Time

Short-Term and Long-Term Disability

Safe Harbor 401(k) with 5% Match

Job summary

Adaptive Prosthetics and Orthotics is seeking an Administrative Assistant to perform clerical duties and support management. The role is full-time, hourly, based in Agawam, MA, with duties including scheduling, data entry, insurance verification, and billing support.

Requirements include a high school diploma or GED and at least one year of related experience. Candidates should have strong communication skills, professionalism, and the ability to handle confidential information with empathy.

Qualifications

• Requires a high school diploma or GED and at least 1 year related experience or training.
• Strong written and verbal communication skills are essential.
• Attention to detail and professionalism are required in all interactions with patients.

Responsibilities

• Answers incoming telephone calls and emails, schedules appointments.
• Enters patient information into medical records software accurately.
• Verifies insurance benefits and resolves billing issues.
• Obtains prescriptions and other patient information for billing.
• Obtains prior authorizations for insurance carrier appeals.
• Interacts with patients in person and over the phone.
• Collects and records patient payments.
• Verifies insurance coverage prior to device delivery.
• Creates patient estimates and discusses financial responsibilities.

Skills

Customer service

Communication

Attention to detail

Professionalism

Microsoft Office

Education

High school diploma or GED

1 year related experience or training

Tools

Medical records software

Microsoft Office

Job description

Adaptive Prosthetics and Orthotics is seeking an Administrative Assistant to perform clerical duties and support management. The role is full-time, hourly, based in Agawam, MA, with duties including scheduling, data entry, insurance verification, and billing support.

Requirements include a high school diploma or GED and at least one year of related experience. Candidates should have strong communication skills, professionalism, and the ability to handle confidential information with empathy.