Patient Accounts Specialist (Billing & Verification)

Lawall Prosthetics and Orthotics Services; Wilmington (DE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan with employer contrib.

Supportive team environment

Job summary

Lawall Prosthetics and Orthotics Services in Wilmington, Delaware is seeking a detail-oriented Patient Account Representative to handle back-end processing of patient accounts, insurance verification, and billing paperwork to ensure claims are submitted accurately.

You will work with clinicians and billing staff to collect missing information, maintain HIPAA-compliant EMR records, and support denial appeals. A high school diploma and 1–2 years in medical office administration are preferred.

Qualifications

• Detail-oriented candidate with medical administration experience preferred.
• Experience with medical billing, insurance verification, or patient accounts is desirable.
• Knowledge of Medicare, Medicaid, and commercial payer requirements is a plus.

Responsibilities

• Review patient files for completeness before claim submission.
• Verify documentation including orders, notes, and LMNs.
• Process insurance authorizations and payer requirements.
• Prepare documentation for billing and reimbursement.
• Follow up with offices, patients, and insurers to obtain missing info.
• Maintain HIPAA-compliant EMR records and collaborate with staff.

Skills

Attention to detail

Organization

Communication skills

EMR proficiency

Microsoft Office

Education

High school diploma

Tools

EMR systems

Job description

Lawall Prosthetics and Orthotics Services in Wilmington, Delaware is seeking a detail-oriented Patient Account Representative to handle back-end processing of patient accounts, insurance verification, and billing paperwork to ensure claims are submitted accurately.

You will work with clinicians and billing staff to collect missing information, maintain HIPAA-compliant EMR records, and support denial appeals. A high school diploma and 1–2 years in medical office administration are preferred.