Patient Care & Admin Assistant - Plastic Surgery

Partner's Healthcare; Dover (NH); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and professional 개발

Job summary

Wentworth-Douglass Hospital is seeking a Clinical/Practice Assistant to support day-to-day practice operations with front-desk, scheduling, registration, and admin duties. You will help ensure patients are greeted warmly, appointments run smoothly, and records are organized for top-quality care.

Join a collaborative team delivering cosmetic and reconstructive care; the role emphasizes attention to detail, communication, and efficient clinic workflows in a busy clinical environment.

Qualifications

• High School Diploma or equivalent required.
• 2–3 years of office experience required.
• Certified Medical Administrative Assistant certification preferred.
• Strong proficiency with Microsoft Office Suite.
• Comfort using phone systems and handling non-routine calls.
• Excellent written and verbal communication skills.
• Strong organization, time management and multitasking abilities.
• Ability to follow established procedures in a busy clinical setting.

Responsibilities

• Greet and assist patients with a professional welcome.
• Schedule, confirm, and maintain patient appointments.
• Answer phones and route routine inquiries.
• Support check-in/check-out and registration.
• File, scan, print, fax, and organize materials.
• Process patient billing forms and co-pay collection.
• Request medical records and lab results.
• Assist with prior authorizations and messages.
• Provide training on scheduling, registration, and billing systems.

Skills

Office experience

Phone systems

Communication

Organization

Time management

Multitasking

Procedures

Education

High School Diploma or equivalent

Job description

Wentworth-Douglass Hospital is seeking a Clinical/Practice Assistant to support day-to-day practice operations with front-desk, scheduling, registration, and admin duties. You will help ensure patients are greeted warmly, appointments run smoothly, and records are organized for top-quality care.

Join a collaborative team delivering cosmetic and reconstructive care; the role emphasizes attention to detail, communication, and efficient clinic workflows in a busy clinical environment.