Patient Services Coordinator - Plastic Surgery (Onsite)

1810 Wentworth-Douglass Hospital; Dover (NH); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Retirement savings program

Generous paid time off

Tuition assistance and professional开发?

Zusammenfassung

Wentworth Health Partners Plastic Surgery Specialists seeks a Clinical/Practice Assistant to support front-desk tasks, scheduling, registration, and general administration. You will help welcome patients, manage records, and ensure smooth daily operations for cosmetic and reconstructive care.

The role emphasizes patient service, organization, and teamwork, with opportunities to participate in more advanced scheduling as competency grows. Onsite, 40 hours weekly, in Dover, NH.

Qualifikationen

• High School Diploma or equivalent required.
• Two to three years of office experience required.
• Certified Medical Administrative Assistant certification preferred.
• Strong proficiency with Microsoft Office Suite.
• Comfort using phone systems, managing non-routine calls, and resolving routine issues appropriately.
• Excellent written and verbal communication skills, including the ability to compose clear emails, letters, memos, and messages.
• Strong organization, time management, and multitasking skills.
• Ability to follow established procedures, work within systems, and support a busy clinical practice environment.

Aufgaben

• Greet and assist patients, creating a professional and positive first impression.
• Schedule, confirm, and maintain patient appointments and appointment records.
• Answer phones, assist callers with routine inquiries, take accurate messages, and route information appropriately.
• Support patient check‑in and check‑out processes, including registration and related documentation.
• File, scan, print, fax, and organize patient materials and practice documents.
• Process patient billing forms and assist with co‑payment collection when needed.
• Request medical records, laboratory results, and other information to support patient care.
• Open, organize, and distribute mail or faxes for the practice.
• Prepare forms, records, schedules, memos, and other documents as directed.
• Assist with prior authorizations, prescription refill messages, test‑result inquiries, provider questions, and other practice communications.
• Serve as a resource for scheduling, registration, and billing systems, including providing support or training to others as needed.
• Support more advanced practice functions, such as surgical scheduling or schedule adjustments, based on department needs and competency level.

Kenntnisse

Verbal communication

Written communication

Organization

Multitasking

Time management

Customer service mindset

Ausbildung

High School Diploma or equivalent

Certified Medical Administrative Assistant certification

Tools

Microsoft Office Suite

Phone systems

Jobbeschreibung

Wentworth Health Partners Plastic Surgery Specialists seeks a Clinical/Practice Assistant to support front-desk tasks, scheduling, registration, and general administration. You will help welcome patients, manage records, and ensure smooth daily operations for cosmetic and reconstructive care.

The role emphasizes patient service, organization, and teamwork, with opportunities to participate in more advanced scheduling as competency grows. Onsite, 40 hours weekly, in Dover, NH.