Patient Billing Specialist - Healthcare Support

Logan Health; Kalispell (MT); On-site; USD 35,000 - 45,000; Full time

Job summary

Logan Health in Kalispell, Montana is seeking a dedicated Customer Service Representative to manage patient inquiries related to billing and account information. The role requires providing clear communication regarding billing statements and payment options, maintaining accurate patient records, and ensuring timely resolutions to billing issues. Ideal candidates have strong interpersonal skills and proficiency in Microsoft Office, especially Excel. Join Logan Health's mission of delivering compassionate care and become part of a supportive team environment.

Qualifications

• 1+ years of experience in a customer service, front office role.
• Proficiency in Microsoft Office Suite, with intermediate knowledge of Microsoft Excel.

Responsibilities

• Respond to patient inquiries about billing, accounts, and payment options.
• Help patients understand billing statements, EOBs, and insurance claims.
• Post payments and adjustments accurately.

Skills

Interpersonal Skills

Customer Service Skills

Microsoft Office Suite

Excel Data Entry

Job description

Logan Health in Kalispell, Montana is seeking a dedicated Customer Service Representative to manage patient inquiries related to billing and account information. The role requires providing clear communication regarding billing statements and payment options, maintaining accurate patient records, and ensuring timely resolutions to billing issues. Ideal candidates have strong interpersonal skills and proficiency in Microsoft Office, especially Excel. Join Logan Health's mission of delivering compassionate care and become part of a supportive team environment.