Patient Billing & Scheduling Specialist II

Washington University; St. Louis (MO); On-site; USD 51,222,000 - 77,538,000; Full time

Benefits offered by this job

Vacation days and holidays

Health insurance

Metro transit U-Pass

403(b) retirement plan

Tuition support

Job summary

Washington University in Saint Louis seeks an Insurance/Finance Assistant to obtain insurance details, counsel on financial aid, and schedule patients. You will contact physicians and staff to coordinate urgent referrals and manage scheduling templates with physician input.

The role requires 3 years of relevant experience, strong communication, and proficiency with Epic EHR and office software. Salary ranges reflect institutional guidelines and benefits.

Qualifications

• High school diploma or equivalent.
• 3 years of relevant work experience.
• Experience with billing, scheduling and insurance processes is preferred.

Responsibilities

• Obtain insurance information and counsel on financial assistance.
• Schedule and register patients over the phone or email.
• Explain billing processes to patients and staff.
• Assist with basic account maintenance and reminders.

Skills

Billing Systems

Customer Service

Interpersonal Communication

Organizing

Prioritization

Scheduling

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Third Party Claims

Insurance

Financial Information

Education

High school diploma or equivalent

Tools

Epic EHR

Microsoft Excel

Microsoft Office

Microsoft Word

Job description

Washington University in Saint Louis seeks an Insurance/Finance Assistant to obtain insurance details, counsel on financial aid, and schedule patients. You will contact physicians and staff to coordinate urgent referrals and manage scheduling templates with physician input.

The role requires 3 years of relevant experience, strong communication, and proficiency with Epic EHR and office software. Salary ranges reflect institutional guidelines and benefits.