Patient Billing & Scheduling Specialist

Smile Doctors LLC; USA; Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and aligners

Zusammenfassung

Smile Doctors LLC is seeking a financial and scheduling coordinator to join our growing team. You will handle a mix of financial, administrative, and insurance-related duties, plus direct patient scheduling, greeting, and follow-up.

Responsibilities include communicating with patients about past-due balances, collecting payments, arranging payment plans, verifying insurance, processing claims, HIPAA compliance, and maintaining patient ledgers.

Qualifikationen

• High School diploma required.
• Minimum of 1 year experience in billing, collections, or insurance processing.
• Basic knowledge of computer and standard office equipment.
• Basic knowledge of mathematical principals.
• Basic knowledge of current collection laws preferred.
• Basic knowledge of insurance administration or processing.
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel.

Aufgaben

• Communicate with patients regarding past due accounts using phone, email, and text messaging.
• Work with clinic team members to ensure payments are collected.
• Collect and process payments on past due accounts.
• Work with patients to make payment arrangements as necessary.
• Perform general office and administrative duties assisting with the patient process.
• Greet and schedule patients.
• Answer phone calls.
• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
• Verify patient eligibility, submit insurance claims, and manage process until claim is funded.
• May reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
• Adjust patient ledgers.

Kenntnisse

Customer service

Organization & time management

Problem-solving

Fast-paced culture

Ausbildung

High school diploma

Tools

MS Office

SharePoint

Excel

Jobbeschreibung

Smile Doctors LLC is seeking a financial and scheduling coordinator to join our growing team. You will handle a mix of financial, administrative, and insurance-related duties, plus direct patient scheduling, greeting, and follow-up.

Responsibilities include communicating with patients about past-due balances, collecting payments, arranging payment plans, verifying insurance, processing claims, HIPAA compliance, and maintaining patient ledgers.