Patient Billing & Insurance Coordinator

Smile Doctors LLC; Knights Acres (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

Paid time off + holidays

Brace discounts

Job summary

Smile Doctors LLC is seeking a Financial Coordinator to join our growing team. The role focuses on performing financial, administrative and insurance-related activities, contacting patients about past due balances, and facilitating payment arrangements while verifying insurance coverage for patient care.

You will communicate with patients regarding past due accounts via phone, email, and text; work with clinic teams to ensure payments are collected; process payments and adjustments; verify

Qualifications

• High School diploma required.
• Minimum of 1 year experience in billing, collections, or insurance processing.
• Basic knowledge of computer and standard office equipment.
• Basic knowledge of mathematical principals.
• Basic knowledge of current collection laws preferred.
• Basic knowledge of insurance administration or processing.
• Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel.

Responsibilities

• Communicate with patients regarding past due accounts using phone, email, and text messaging.
• Work with clinic team members to ensure payments are collected.
• Collect and process payments on past due accounts.
• Work with patients to make payment arrangements as necessary.
• Perform general office and administrative duties assisting with the patient process.
• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
• Verify patient eligibility, submit insurance claims, and manage process until claim is funded.
• May reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
• Adjust patient ledgers.

Skills

Customer service

Organization & time management

Problem-solving

Agile, delivery-focused culture

Education

High School diploma

Tools

MS Office

SharePoint

Excel

Job description

Smile Doctors LLC is seeking a Financial Coordinator to join our growing team. The role focuses on performing financial, administrative and insurance-related activities, contacting patients about past due balances, and facilitating payment arrangements while verifying insurance coverage for patient care.

You will communicate with patients regarding past due accounts via phone, email, and text; work with clinic teams to ensure payments are collected; process payments and adjustments; verify