Financial and Scheduling Coordinator

Smile Doctors Affiliate; Cambridge (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors Affiliate in Minnesota seeks a Financial and Scheduling Coordinator to manage billing, insurance processing, and patient scheduling while providing friendly, patient-focused service.

You will contact patients about past-due balances, process payments, verify insurance eligibility, and maintain accurate records with MS Office tools. A fast-paced environment and strong customer service are required.

Qualifications

• Experience in billing, collections, or insurance processing.
• Strong customer service and organization skills.
• Proficient with MS Office including Excel; SharePoint.

Responsibilities

• Communicate with patients regarding past-due accounts by phone, email, and text.
• Collect and process payments on past-due accounts and arrange payment plans.
• Greet and schedule patients; answer calls and document forms to HIPAA compliance.

Skills

Customer service

Organization & time mgmt

Problem-solving

Attention to detail

Education

High School diploma

Tools

MS Office

SharePoint

Excel

Job description

Looking for a career that makes you smile?We’re seeking a financial and scheduling coordinator to join our growing team.Responsible for performing various financial, administrative, and insurance-related activities, as well as direct patient scheduling, greeting, and appointment follow-up. Contacts patients regarding past-due balances and facilitates payment arrangements. Verifies insurance coverage and clarifies available financial resources for patient care.How you’ll make us better:Communicate with patients regarding past due accounts using phone, email, and text messagingWork with clinic team members to ensure payments are collectedCollect and process payments on past due accountsWork with patients to make payment arrangements as necessaryPerform general office and administrative duties assisting with the patient processGreet and schedule patientsAnswer phone callsProcess and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts)Verify patient eligibility, submit insurance claims, and manage process until claim is fundedMay reconcile cash balance and manage Account Receivables and Payables, including making bank depositsAdjust patient ledgersYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Skilled in customer serviceSkilled in organization and time managementSkilled in problem-solving techniquesAbility to work in a fast-paced, agile, and delivery-focused culturePrerequisites for success:High School diploma requiredMinimum of 1 (one) year experience in billing, collections, or insurance processingBasic knowledge of computer and standard office equipmentBasic knowledge of mathematical principalsBasic knowledge of current collection laws preferredBasic knowledge of insurance administration or processingIntermediate knowledge of MS Office Applications with proficiency in SharePoint & ExcelThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salaryMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy Smile Doctors?As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.Pay Range: $18.40 - $23.70This is the perfect opportunity to grow with an expanding organization! Apply today!