Patient Billing & Scheduling Coordinator III

Novant Health; Charlotte (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Novant Health in Charlotte, NC is seeking a dedicated medical office clerk to perform timely recording of patient demographics, insurance details, charges and collections, and to schedule appointments.

The ideal candidate will have a high school diploma, at least one year of clerical experience in a medical setting, and proficiency with EPIC systems and medical office software. Excellent communication and teamwork are essential.

Qualifications

• High School Diploma or GED required.
• At least one year of clerical experience in a medical office is required; related experience may be considered.
• Knowledge of medical office software for updating demographics, posting charges, copays and scheduling.
• Excellent verbal communication and the ability to work with changing priorities.
• Strong organizational, problem solving and critical thinking skills; ability to interact with diverse individuals.
• Knowledge of coding requirements for practice specialty and familiarity with payor billing rules.

Responsibilities

• Record patient demographics, insurance information, charges, and collections accurately and timely.
• Schedule patient appointments with accuracy and timeliness.
• Cross-train in multiple administrative support functions.

Skills

Medical office software

Verbal communication

Organizational skills

Teamwork

Confidentiality

Initiative

Problem solving

Critical thinking

Interpersonal skills

EPIC systems

Education

High School Diploma or GED

Tools

EPIC software

Job description

Novant Health in Charlotte, NC is seeking a dedicated medical office clerk to perform timely recording of patient demographics, insurance details, charges and collections, and to schedule appointments.

The ideal candidate will have a high school diploma, at least one year of clerical experience in a medical setting, and proficiency with EPIC systems and medical office software. Excellent communication and teamwork are essential.