Patient Services Coordinator III — Scheduling & Experience

Novant Health; Clemmons (NC); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Employer matching retirement plans

Paid time off and holiday pay

Tuition reimbursement

Wellness programs and discounts

Job summary

Novant Health is seeking a Patient Services Coordinator III in Clemmons, North Carolina, within the Family Medicine department. You will accurately record patient demographics and insurance information, and efficiently schedule appointments, delivering a positive patient experience in every encounter.

This role requires high school diploma or GED, at least one year of clerical experience in a medical office, and proficiency with EPIC systems and medical office software.

Qualifications

• High school diploma or GED required.
• One year of clerical experience in a medical office setting.
• Proficiency in medical office software, including EPIC systems.
• Excellent verbal communication and organizational skills.
• Ability to work with changing priorities and maintain confidentiality.
• Basic medical terminology knowledge.

Responsibilities

• Accurately record patient demographics and insurance information.
• Efficiently schedule patient appointments.
• Cross-train in various administrative support functions.
• Deliver remarkable patient experiences in every interaction.
• Foster a safe patient environment driven by the principles of First Do No Harm.

Skills

Verbal communication

Organizational skills

Confidentiality

Teamwork

Initiative

Critical thinking

Problem solving

Education

High School Diploma or GED

Tools

EPIC

Job description

Novant Health is seeking a Patient Services Coordinator III in Clemmons, North Carolina, within the Family Medicine department. You will accurately record patient demographics and insurance information, and efficiently schedule appointments, delivering a positive patient experience in every encounter.

This role requires high school diploma or GED, at least one year of clerical experience in a medical office, and proficiency with EPIC systems and medical office software.