Patient Billing & Documentation Specialist

CHC Solutions, Inc.; Morgantown (WV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous paid time off

Health, dental and vision insurance

Life, AD&D and long-term disability

Opportunities to grow your skills

Inclusive workplace

Job summary

CHC Solutions, Inc. in Morgantown, WV seeks a Documentation Specialist to ensure patients receive prescribed medical supplies and that insurance documentation is complete for billing.

You will collaborate with patients, physician offices, and internal teams to gather required information and maintain timely follow-up to meet filing deadlines. The role emphasizes professionalism, accuracy, and ability to manage multiple tasks under deadlines, with benefits including health coverage, generous PTO,

Qualifications

• Demonstrated ability to provide exceptional customer service.
• Strong problem-solving and critical thinking skills.
• Ability to communicate professionally, clearly and accurately, both verbally and in writing.
• Proven ability to manage multiple tasks simultaneously while meeting strict deadlines.

Responsibilities

• Obtain required information and documentation for insurance billing.
• Research documentation discrepancies and work to resolution.
• Follow up on outstanding documentation until orders are billable and filed timely.
• Communicate documentation issues to sales or CHC Solutions team members.
• Ensure compliance with payment policies, procedures and patient protocols.

Skills

Customer service

Problem solving

Written communication

Multitasking

Time management

MS Office proficiency

Tools

Microsoft Office

Job description

CHC Solutions, Inc. in Morgantown, WV seeks a Documentation Specialist to ensure patients receive prescribed medical supplies and that insurance documentation is complete for billing.

You will collaborate with patients, physician offices, and internal teams to gather required information and maintain timely follow-up to meet filing deadlines. The role emphasizes professionalism, accuracy, and ability to manage multiple tasks under deadlines, with benefits including health coverage, generous PTO,