Healthcare Revenue-Cycle Documentation Specialist

AdaptHealth, LLC; Murray (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Stock purchase plan

Parental leave

Disability insurance

Life insurance

HSA/FSA

Job summary

AdaptHealth, LLC is seeking a Documentation Specialist to ensure timely, accurate collection and management of patient documentation for compliant billing and revenue cycle health. You will collaborate with physician offices, insurance providers, and internal teams to remove barriers to care and payment.

Ideal candidates bring an administrative background, strong attention to detail, and excellent communication skills.

Qualifications

• High School Diploma or equivalent work experience.
• 1 year of administrative experience (insurance, billing, claims, call center, or financial services).
• Strong problem-solving skills with attention to detail.
• Strong verbal and written communication.
• Excellent customer service skills.
• Proficient computer and system skills.
• Ability to work in a fast-paced environment with multitasking.

Responsibilities

• Review, analyze, and validate clinical documentation to ensure payer compliance and billing readiness.
• Collect and manage patient eligibility documents, including prescriptions, CMNs/LMNs, clinical notes, labs, and prior authorizations.
• Resolve pending revenue by reconciling documentation with outstanding charges.
• Request and track prior authorizations, including coordination with state Medicaid programs.
• Identify documentation trends or recurring issues and educate internal teams and provider offices.
• Ensure compliance with Medicare, Medicaid, HIPAA, and private insurance regulations.
• Generate and manage electronic documentation requests to physicians and insurance companies.
• Communicate with physician offices and payers to obtain missing or incomplete documentation.
• Collaborate with AdaptHealth sales, support, and customer service teams to support timely billing.
• Maintain and update physician databases to ensure accurate communication and document delivery.
• Serve as backup support for customer service inquiries as needed.
• Meet productivity, quality, and attendance standards while contributing to a team-focused, continuous improvement culture.

Skills

Administrative support

Attention to detail

Communication skills

Problem solving

Education

High School Diploma

Tools

MS Office

EMR systems

Job description

AdaptHealth, LLC is seeking a Documentation Specialist to ensure timely, accurate collection and management of patient documentation for compliant billing and revenue cycle health. You will collaborate with physician offices, insurance providers, and internal teams to remove barriers to care and payment.

Ideal candidates bring an administrative background, strong attention to detail, and excellent communication skills.