Patient Billing & Collections Specialist

Northfield Hospital + Clinics; Northfield (MN); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

Flexible Spending Accounts

Pension Plan with employer match

Tuition Reimbursement

Loan Forgiveness Eligibility PSLF MN

Job summary

Northfield Hospital + Clinics is seeking a Collections Specialist to assist patients with billing statements by phone or email. You will pursue collection of co-pays, deductibles, and uninsured balances, guiding accounts through the aging process in our system.

This full-time, on-site role in Northfield, MN requires strong communication in English and prior healthcare billing or collections experience. We offer competitive pay and benefits as part of our healthcare team.

Qualifications

• High School diploma or GED.
• 1-2 years of healthcare experience.
• Must be able to speak, read, and write English proficiently in a healthcare environment.
• Experience in medical billing or collections preferred.

Responsibilities

• Receive and call patients to collect on outstanding balances and set up payment plans.
• Coordinate with Collection Agency to ensure accurate balances and reports.
• Enter and update claims in Revenue Recapture Portal and resolve statute of limitations issues.
• Assess Financial Assistance eligibility and communicate determinations to patients.
• Process bankruptcy notifications and update system accordingly.
• Handle return mail and update addresses as needed.
• Review credit balances and determine refunds or transfers.
• Prioritize work queues to ensure prompt payment.

Skills

Healthcare exp

English proficiency

Medical billing

Education

High school diploma or GED

Tools

Revenue Recapture Portal

Job description

Northfield Hospital + Clinics is seeking a Collections Specialist to assist patients with billing statements by phone or email. You will pursue collection of co-pays, deductibles, and uninsured balances, guiding accounts through the aging process in our system.

This full-time, on-site role in Northfield, MN requires strong communication in English and prior healthcare billing or collections experience. We offer competitive pay and benefits as part of our healthcare team.