Patient Billing & Collections Specialist

UMC Health System; Northern (KY); Hybrid; USD 35,000 - 50,000; Full time

Job summary

UMC Health System is seeking a Patient Collections Representative to support patient billing questions and billing processes in a hospital setting. The role emphasizes accurate reproduction of patient bills for collections and collaboration with hospital staff, payers, and patients.

The candidate should have strong verbal and written communication skills, basic accounting and clerical abilities, and the capacity to adapt to changing needs across departments within the hospital.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication.
• Experience handling patient billing and collections preferred.
• Ability to work with third party payers for reimbursement.
• Proficient in basic accounting and clerical tasks.
• Strong problem-solving and adaptability skills.

Responsibilities

• Assist patients with questions concerning their bill or other services.
• Reproduce patient bills for collections and patient care as required.
• Maintain professional relations with coworkers, patients, and family members and with payers.
• Coordinate with hospital personnel and third-party payers to ensure billing accuracy.

Skills

Verbal communication

Written communication

Mainframe skills

Basic accounting

Clerical skills

Customer relations

Problem solving

Adaptability

Education

High School Diploma

Job description

UMC Health System is seeking a Patient Collections Representative to support patient billing questions and billing processes in a hospital setting. The role emphasizes accurate reproduction of patient bills for collections and collaboration with hospital staff, payers, and patients.

The candidate should have strong verbal and written communication skills, basic accounting and clerical abilities, and the capacity to adapt to changing needs across departments within the hospital.