Patient Billing & Benefits Navigator

Pacific Diagnostic Laboratories, LLC; Goleta (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Cottage Health in Santa Barbara County is seeking a Patient Financial Advocate for the CH Single Billing Office. You will assist patients with questions about billing and insurance, coordinate benefits, and support leaders in delivering clear, compassionate answers.

Minimum 2 years of medical billing or patient registration experience; a Bachelor's Degree is preferred; basic MS Word, Outlook and Excel skills; EPIC experience is a plus.

Qualifications

• Education: Preferred Bachelor's Degree.
• Technical: Basic MS Word, Outlook and Excel; 35 wpm typing.
• Experience: 2 years medical billing and/or patient registration.

Responsibilities

• Support patients and leadership by addressing billing and insurance questions.
• Coordinate benefits and communicate clear, compassionate information.
• Engage with patients to resolve concerns related to billing processes.

Skills

MS Word

Outlook

Excel

Education

Bachelor's Degree

Tools

EPIC

Job description

Cottage Health in Santa Barbara County is seeking a Patient Financial Advocate for the CH Single Billing Office. You will assist patients with questions about billing and insurance, coordinate benefits, and support leaders in delivering clear, compassionate answers.

Minimum 2 years of medical billing or patient registration experience; a Bachelor's Degree is preferred; basic MS Word, Outlook and Excel skills; EPIC experience is a plus.