Patient Access Navigator: Eligibility & Benefits

Cottage Health; Santa Barbara (CA); Vor Ort; USD 25.000 - 41.000; Vollzeit

Zusammenfassung

Cottage Health seeks a Patient Access Eligibility Registrar in Santa Barbara, CA. The role collaborates with patients, clinical staff, and CH employees to provide information and resolve issues on patient accounts.

They identify patients, collect demographic and financial data, and explain payment options and financial responsibilities. The position requires strong customer service, communication, and data-entry skills, with preference for hospital experience and familiarity with billing

Qualifikationen

• Minimum: 1 year of patient access, healthcare scheduling, or health insurance experience.
• Preferred: 3+ years in a hospital environment with knowledge of billing/registration systems.

Aufgaben

• Identify patient and collect demographic and financial information.
• Explain services and hospital policies regarding payment and financial responsibilities.
• Advise on benefits, screen for government programs and charity, and obtain required signatures.

Kenntnisse

Patient access

Customer service

Communication

Data entry

Ausbildung

Associate degree or higher

Tools

MS Word

Outlook

Excel

PowerPoint

Access

Jobbeschreibung

Cottage Health seeks a Patient Access Eligibility Registrar in Santa Barbara, CA. The role collaborates with patients, clinical staff, and CH employees to provide information and resolve issues on patient accounts.

They identify patients, collect demographic and financial data, and explain payment options and financial responsibilities. The position requires strong customer service, communication, and data-entry skills, with preference for hospital experience and familiarity with billing