Patient Financial Advocate

Pacific Diagnostic Laboratories, LLC; Goleta (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Cottage Health in Santa Barbara County is seeking a Patient Financial Advocate for the CH Single Billing Office. You will assist patients with questions about billing and insurance, coordinate benefits, and support leaders in delivering clear, compassionate answers.

Minimum 2 years of medical billing or patient registration experience; a Bachelor's Degree is preferred; basic MS Word, Outlook and Excel skills; EPIC experience is a plus.

Qualifications

• Education: Preferred Bachelor's Degree.
• Technical: Basic MS Word, Outlook and Excel; 35 wpm typing.
• Experience: 2 years medical billing and/or patient registration.

Responsibilities

• Support patients and leadership by addressing billing and insurance questions.
• Coordinate benefits and communicate clear, compassionate information.
• Engage with patients to resolve concerns related to billing processes.

Skills

MS Word

Outlook

Excel

Education

Bachelor's Degree

Tools

EPIC

Job description

Cottage Health seeks a Patient Financial Advocatefor theirCH Single Billing Office department responsible for supporting patients and leadership by engaging with patients in response to their questions and concerns surrounding billing and insurance, including coordination of benefits.

Qualifications

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

• Preferred: Bachelor's Degree.

Technical Requirements:

• Required: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed.
• Preferred: Medical Terminology, anatomy and physiology, ICD-10 coding knowledge, CPT Coding knowledge, EPIC experience

Years of Related Work Experience:

• Required: 2 years of medical billing and/or patient registration experience.
• Preferred: 7 years in a hospital environment with extensive knowledge of all billing and registration systems, including insurance carriers, contracts, and types of medical coverage.

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards .

To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion.

Total Rewards

Benefits designed with you in mind. Learn about Cottage Health's generous Total Rewards package for all aspects of your life.

Life Where You Love It

Whether it's a morning surf before work, a sunset walk on the shores of Carpinteria, Santa Barbara, or Goleta, a bike ride through the beautiful Santa Ynez Valley, you are sure to feel a bit of the magic that is the Santa Barbara region.

Equal Opportunity Employer

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender status, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status, or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support, and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.