Patient Access Lead: Care Coordination & Onboarding

Cottage Health; Goleta (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

Cottage Health in Goleta is seeking a Patient Navigator Lead for their CH Navigation Center. In this role, you will manage patient scheduling, verify insurance, and support clinical staff with necessary patient information. The position emphasizes exceptional customer service and dedication to the organization's mission.

Ideal candidates will have a strong background in patient access and healthcare scheduling, with at least 2 years of experience. Additional certifications such as Certified Revenue Cycle Representative are preferred. Join Cottage Health to support a diverse and dedicated team!

Qualifications

• Preferred: 2 years of patient access, healthcare scheduling, or health insurance experience.
• Preferred: 4 years of patient registration, healthcare scheduling, or health insurance experience.

Responsibilities

• Schedule appointments and verify insurance for patients.
• Review and edit pre-authorizations and communicate with clinical staff.
• Assist with employee onboarding and training as necessary.

Skills

Basic MS Word, Outlook and Excel skills

35 wpm keyboard/typing speed

Knowledge of medical terminology

Education

Certified Revenue Cycle Representative or Certified Patient Access Specialist

Tools

MS Office Suite

Epic

Job description

Cottage Health in Goleta is seeking a Patient Navigator Lead for their CH Navigation Center. In this role, you will manage patient scheduling, verify insurance, and support clinical staff with necessary patient information. The position emphasizes exceptional customer service and dedication to the organization's mission.

Ideal candidates will have a strong background in patient access and healthcare scheduling, with at least 2 years of experience. Additional certifications such as Certified Revenue Cycle Representative are preferred. Join Cottage Health to support a diverse and dedicated team!