Patient Billing & Authorization Specialist

Liberty Health; North Carolina; On-site; USD 38,000 - 48,000; Full time

Job summary

Liberty Health in North Carolina seeks a Patient Financial Services Representative to manage patient prepayments, run daily reports, and support authorization processes in a fast-paced home health setting.

The role requires a high-school diploma, 2 years in finance with customer service, knowledge of insurance plans, and proficiency with MS Office. Excellent communication and organization are essential.

Qualifications

• High-School diploma required.
• 2 years of experience in finance with people skills.
• Experience in patient financial services.
• Knowledge of Commercial, State, and Federal insurance plans and related authorization processes.
• Familiarity with medical and billing terminology.
• Excellent communication skills.
• Ability to work in a fast-paced environment with interruptions.
• Strong organizational and time-management abilities.
• Proficient with computers and MS Office.
• Experience in home health/hospice/palliative care patient services is preferred.

Responsibilities

• Collect and enter patient prepayments and send payment docs to AR.
• Run daily reports for pre-admission communication and authorizations.
• Coordinate with Central intake and AR on referrals and verifications.
• Scan financial information into patient charts.
• Distribute incoming mail from patients, offices, other departments, and insurers.
• Assemble and mail follow-up admission financial packets.
• Maintain up-to-date pre-admission financial forms.
• Print clinical docs for authorization requests and update charts.
• Respond to emails and calls regarding authorization status.
• Conduct year-end reviews of active patient accounts.

Skills

Finance experience

Excellent communication

Organizational skills

Time management

MS Office proficiency

Reading medical/billing terminology

Education

High-School diploma

Tools

MS Office

Job description

Liberty Health in North Carolina seeks a Patient Financial Services Representative to manage patient prepayments, run daily reports, and support authorization processes in a fast-paced home health setting.

The role requires a high-school diploma, 2 years in finance with customer service, knowledge of insurance plans, and proficiency with MS Office. Excellent communication and organization are essential.