Medical Benefits & Scheduling Coordinator

Socket.dev; San Antonio (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

UT Health San Antonio is seeking a patient services professional to provide scheduling, check-in/out, and insurance verification. You will obtain authorizations and referrals, handle triage calls, and support clinical staff with scheduling according to physician protocols.

The role requires strong communication, problem solving, and ability to work within UT Health San Antonio's security and policy framework. This position emphasizes patient service excellence and accurate insurance processing.

Qualifications

• Demonstrates analytical thinking when coordinating work within schedule constraints and emergent requirements.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Verifies and/or obtains all benefits insurance information for patients.
• Obtains authorizations and referrals.
• Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
• Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.
• Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
• Manages patient appointments according to the physician's schedules and/or protocols.
• Performs all other duties as assigned.

Skills

Analytical thinking

Creative thinking

MS Office

Communication skills

Interpersonal skills

Insurance knowledge

Tools

Database software

Job description

UT Health San Antonio is seeking a patient services professional to provide scheduling, check-in/out, and insurance verification. You will obtain authorizations and referrals, handle triage calls, and support clinical staff with scheduling according to physician protocols.

The role requires strong communication, problem solving, and ability to work within UT Health San Antonio's security and policy framework. This position emphasizes patient service excellence and accurate insurance processing.