Patient Services & Scheduling Coordinator

UT Health San Antonio; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UT Health San Antonio is seeking a courteous, detail‑oriented Administrative Assistant to support front‑office operations for patient services. You will schedule appointments, check in/out patients, verify insurance benefits, obtain authorizations, and provide telephone triage under supervision.

The role requires strong written and verbal communication, proficiency with Word, Excel, PowerPoint, and Lotus Notes, plus the ability to coordinate multiple tasks within tight schedules.

Qualifications

• Detail oriented with the ability to organize and coordinate work within schedule constraints.
• Ability to monitor important and complex projects concurrently.
• Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software.
• Ability to effectively communicate verbally and in writing, to include writing and preparing memorandums, letters, and other official correspondence.

Responsibilities

• Greets patients, verifies insurance coverage and eligibility, reviews new patient registration, obtains authorizations, assists in the collection of copays and enters new patient information.
• Maintains medical and insurance referral records and prepares patient charts.
• Ensures test results are filed.
• Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
• Manages patient appointments according to the physician's schedules and/or protocols.
• Performs all other duties as assigned.

Skills

Detail oriented

Communication skills

Time management

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Lotus Notes

Job description

UT Health San Antonio is seeking a courteous, detail‑oriented Administrative Assistant to support front‑office operations for patient services. You will schedule appointments, check in/out patients, verify insurance benefits, obtain authorizations, and provide telephone triage under supervision.

The role requires strong written and verbal communication, proficiency with Word, Excel, PowerPoint, and Lotus Notes, plus the ability to coordinate multiple tasks within tight schedules.