Patient Appointment Navigator

Mount Sinai Health System; New York (NY); On-site; USD 23,000 - 36,000; Full time

Job summary

Mount Sinai Health System is seeking a Scheduling Coordinator I to manage appointments, consults, and follow-ups across departments. The role emphasizes accuracy in patient demographics, insurance verification, and efficient use of the practice management system.

The candidate will coordinate scheduling for tests and referrals, handle reminder calls, and liaise with Administrative Assistant staff to resolve patient questions, ensuring smooth daily operations in a busy medical setting.

Qualifications

• High School diploma or GED required.
• 1 year secretarial/clerical experience preferred in a medical practice environment.

Responsibilities

• Schedules patient FPA appointments and updates practice management system.
• Collects patient demographics and insurance information and enters into practice management system.
• Verifies patient insurance coverage prior to patient appointment and informs patient of any referrals or authorizations needed.
• May schedule patient appointments for tests or consults.
• May initiate reminder calls for next day’s appointments.
• May liaise with Administrative Assistant staff to address patient concerns or other issues.
• Performs other related duties.

Education

High School diploma/GED

Job description

Mount Sinai Health System is seeking a Scheduling Coordinator I to manage appointments, consults, and follow-ups across departments. The role emphasizes accuracy in patient demographics, insurance verification, and efficient use of the practice management system.

The candidate will coordinate scheduling for tests and referrals, handle reminder calls, and liaise with Administrative Assistant staff to resolve patient questions, ensuring smooth daily operations in a busy medical setting.