Patient Appointment Clerk PartTime

Essential Healthcare Solutions LLC; Fife (WA); On-site; USD 28,000 - 37,000; Part time

Benefits offered by this job

401(k)

Dental

Health

Life Insurance

Paid Sick Time

Paid Time Off

Vision Insurance

Job summary

Essential HealthCare Solution is seeking a part-time Patient Appointment Clerk to support scheduling and patient data updates in Tacoma, WA. The role involves verifying eligibility, updating demographics, and handling scheduling requests for primary and specialty care.

On-site, 20 hours weekly, Mon-Thu 8:00 AM–1:00 PM. The position requires strong communication and computer skills (Word/Excel/Access) with an emphasis on accurate data entry and customer service.

Qualifications

• High school diploma or GED equivalency.
• Skilled in Word, Excel, Access, and other software programs.
• Excellent communication, interpersonal, and customer service skills.
• Able to define problems and obtain solutions.
• Must be able to obtain security clearance to access the work site.
• Must be able to clearly communicate verbally and in writing with coworkers and clinic staff.
• Healthcare administrative experience - preferred.
• Health Plan experience - preferred.
• Provider Relations or Member Service experience - preferred.
• Call Center- preferred but not mandatory.

Responsibilities

• Verify beneficiary eligibility and update demographic information.
• Schedule primary or specialty care appointments and handle cancellations/rescheduling.
• Complete outbound calls to facilitate timely scheduling of specialty appointments.
• Coordinate scheduling of preventative health appointments and surgery reminders.
• Support scheduling and coordinating appointments to ensure efficient patient flow.

Skills

Communication

Customer Service

Problem Solving

Detail Orientation

Verbal Skills

Education

High School Diploma or GED

Tools

Word

Excel

Access

Job description

PATIENT APPOINTMENT CLERK (Part-Time)

Essential HealthCare Solution is a woman-owned small business dedicated to providing optimal services to support our military and their families. Essential HealthCare Solution is seeking full-time entry-level healthcare administrative clerks for a customer service role. Services span a range of functions, including, but not limited to, verifying beneficiary eligibility through an electronic system and updating demographic information, and scheduling requests for primary or specialty care appointments, as well as completing requests for cancellations and appointment rescheduling. The work includes completing outbound calls to facilitate the timely scheduling of specialty appointments in support of specialty referrals. Appointing services also include outbound calls to facilitate the scheduling of preventative health appointments and surgery reminder calls. This position will serve an important role in scheduling and coordinating appointments.

On-site Part-Time Position

WORK HOURS: 20 hours per week Monday - Thursday 8:00 AM-1:00PM

Pay: $22.98 per hour (Optional: additional $5.09 H&W per hour in lieu of benefits.)

Location: Tacoma, WA

MINIMUM QUALIFICATIONS:

• High school diploma or General Educational Development (GED) equivalency
• Skilled in Word, Excel, Access, and other software programs
• Excellent communication, interpersonal, and customer service skills
• Able to define problems and obtain solutions
• Must be able to obtain security clearance to access the work site
• Must be able to clearly communicate verbally and in writing with coworkers and clinic staff.
• Healthcare administrative experience - preferred
• Health Plan experience - preferred
• Provider Relations or Member Service experience - preferred
• Call Center- preferred but not mandatory

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Essential HealthCare Solutions is an Equal Opportunity Employer:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.

Accommodation requests will be considered on a case-by-case basis. Please note that Human Resources will respond to only inquiries concerning a request for reasonable accommodation.