Patient Advocate

HULST JEPSEN PHYSICAL THERAPY; Byron Township (MI); On-site; Full time

Job summary

A locally owned physical therapy company is seeking a front desk co-patient advocate for their Byron Center location. This full-time role offers a starting wage of $19/hour with opportunities for growth. The ideal candidate should be detail-oriented, self-motivated, and possess excellent communication skills. Benefits include medical insurance, profit sharing, and unlimited continuing education.

Benefits

Access to a financial planner

Annual license and APTA/MPTA dues reimbursement

Employee assistance program

Holiday pay

Medbridge subscription

Medical insurance, including a partially funded HSA

Paid parental leave

Paid time off (up to 5 weeks)

Profit sharing bonuses

Unlimited continuing education

Qualifications

• Medical experience is a plus, but willing to train the right candidate.

Responsibilities

• Greeting patients warmly and invitingly.
• Managing check-in processes, including data entry.
• Scheduling appointments and handling insurance authorizations.

Skills

Detail-oriented

Self-motivated

Effective communication

Job description

Are you looking for a fun, fast-paced environment? A job with a locally owned and continually growing company? A rewarding career where you can help people every day? Hulst Jepsen might be the place for you!

At Hulst Jepsen Physical Therapy, we have carefully created core values that help us serve our patients, co-workers, families, and community better. We strive to live God-centered lives, which helps us love people and build relationships. We value promoting growth, embracing change, and encouraging creativity to pursue excellence. We aim to be generous, efficient, honest, transparent, act with integrity, and stay humble. These principles enable us to create remarkable experiences through exceptional service.

Our core values also guide our inclusivity efforts. We focus on embracing and encouraging diverse perspectives and unique ways of thinking, regardless of your role or position in the organization. We welcome the contributions you bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nationality, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Hulst Jepsen Physical Therapy is proud to be an Equal Opportunity Employer.

What to Expect

We are currently seeking a qualified candidate for our front desk co-patient advocate position at our Byron Center location. This is a full-time role, 30-40 hours per week. The starting wage is $19.00/hour, with room for growth and discussion based on experience.

This role will include but is not limited to:

• Greeting patients warmly and invitingly
• Answering phones professionally and pleasantly
• Managing check-in processes, including data entry, collecting insurance cards, and other documentation
• Scheduling appointments
• Handling insurance authorizations
• Collecting co-payments

Qualified candidates will be:

• Detail-oriented, self-motivated, with excellent planning and organizational skills to prioritize tasks
• Capable of multi-tasking effectively
• Effective communicators, both verbally and in writing
• Experienced with computers and professional phone and interpersonal skills (preferred)

Medical experience is a plus, but we are willing to train the right candidate.

We recognize the importance of benefits in daily life. Our employees have access to profit sharing, continued education, and other benefits to support their health and happiness both at work and at home.

Benefits Include:

• Access to a financial planner
• Annual license and APTA/MPTA dues reimbursement
• Competitive wages
• Employee assistance program
• Holiday pay
• Medbridge subscription
• Medical insurance, including a partially funded HSA
• Opportunities for growth and development in any role
• Optional supplemental insurance: short-term disability, long-term disability, and life insurance
• Paid parental leave
• Paid time off (up to 5 weeks depending on position and experience)
• Profit sharing bonuses
• Service and volunteer opportunities
• Unlimited continuing education
• Various interest groups to join based on your strengths and passions
• Mentorship opportunities with experienced clinicians