Patient Advocate

Specialty Search Group; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Advocate to join their fully remote team. In this role, you'll support patients through the access process for specialty medications, ensuring they receive the necessary assistance and guidance. You'll coordinate with providers and pharmacies to navigate complex insurance workflows while documenting case updates in internal systems. This position is perfect for someone with experience in a HUB environment, who thrives in a fast-paced, metric-driven setting. Join a forward-thinking company that values your expertise and offers a supportive work environment.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Experience in patient services programs and insurance workflows.
• Knowledge of payer coverage guidelines and claims.

Responsibilities

• Coordinating prior authorizations and benefits investigations.
• Guiding patients through enrollment in financial assistance programs.

Skills

Experience within a HUB environment

Hands-on work with copay assistance

Familiarity with specialty medications

Excellent communication skills

Ability to thrive in a remote setting

Education

2+ years in a HUB or specialty pharmacy role

Tools

Salesforce

CoverMyMeds

CPR+

Job description

Specialty Search Group provided pay range

This range is provided by Specialty Search Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $25.00/hr

Direct message the job poster from Specialty Search Group

Managing Member/Owner at Specialty Search Group, EVP Recruitment & Operations at Blue Ocean Hire

This is a fully remote opportunity supporting patients through every step of the access process, from benefits verification to claim resolution. You’ll serve as the primary contact between patients, providers, payers, and pharmacies to ensure access is smooth, timely, and financially supported.

This Role Is NOT Entry-Level

To be considered, you must have:

• Experience within a HUB environment or manufacturer-sponsored patient services program
• Hands-on work with copay assistance, prior authorizations, or insurance denials
• Familiarity with specialty medications, reimbursement workflows, and payer systems

What You’ll Be Doing

• Coordinating prior authorizations, benefits investigations, and appeals for specialty therapies
• Guiding patients through enrollment in copay and financial assistance programs
• Partnering with providers and pharmacies to resolve access barriers
• Managing complex insurance workflows across Medicare, Medicaid, and commercial plans
• Documenting all case updates in internal systems (Salesforce, CoverMyMeds, etc.)
• Meeting productivity and service level expectations in a high-volume remote environment

What You Bring

• 2+ years in a HUB, specialty pharmacy, or reimbursement role
• Knowledge of payer coverage guidelines and pharmacy/medical claims
• Experience with systems like Salesforce, CPR+, CoverMyMeds, or comparable platforms
• Excellent communication and case coordination skills
• Ability to thrive in a fully remote, metric-driven setting

Bonus If You Have:

• Certified Pharmacy Technician (CPhT) or equivalent healthcare credential
• Background in oncology, neurology, HIV, or rare disease patient access

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Additional Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Customer Service

Industries: Hospitals and Health Care, Pharmaceutical Manufacturing

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Inferred from the description for this job: Medical insurance, Vision insurance, 401(k)