Patient Admissions Specialist – Evening Shift

Texas Health Resources, Inc.; Alliance (NE); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) with match

Paid time off

Health insurance options

Tuition reimbursement

Student loan repayment program

Job summary

Texas Health Resources, Inc. seeks an Admissions Specialist I to join the team at Texas Health Alliance in Fort Worth. You will greet patients, collect demographics, verify insurance, and assist with pre-certifications to support smooth patient visits.

The role requires a high school diploma and 1 year of customer service experience; 2 years in healthcare/office work is preferred. Proficiency in Epic and MS Office, plus strong communication and empathy, are essential.

Qualifications

• High School Diploma or Equivalent required.
• 1 year relevant customer service experience required.
• 2 years professional office/healthcare experience preferred.
• CHAA or CPI training preferred upon hire/annual CPI training.

Responsibilities

• Welcome patients and families on arrival and set a reassuring tone.
• Gather complete demographics to ensure EHR accuracy.
• Identify network coverage and obtain/verify benefits and pre-certification as needed.
• Educate patients/families on consent forms and regulatory documents.
• Communicate financial obligations and prepare estimates for co-pays and balances.
• Maintain MSPQ, IMM, and ABN/Non-Coverage checks; stay compliant with policies.
• Participate in meetings, process improvements, and special projects.
• Manage Epic queue and performance dashboards.

Skills

Customer service

Data entry

Interpersonal skills

Communication skills

Empathy

Prioritization

Education

High School Diploma or Equivalent

Tools

Epic

Microsoft Office

Healthcare software

Job description

Texas Health Resources, Inc. seeks an Admissions Specialist I to join the team at Texas Health Alliance in Fort Worth. You will greet patients, collect demographics, verify insurance, and assist with pre-certifications to support smooth patient visits.

The role requires a high school diploma and 1 year of customer service experience; 2 years in healthcare/office work is preferred. Proficiency in Epic and MS Office, plus strong communication and empathy, are essential.