Patient Access & Admissions Specialist I

Texas Health Resources; Arlington (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) with match

Paid time off

Health insurance options

Job summary

Texas Health Resources is hiring an Admissions Specialist I at the Arlington facility. The role focuses on patient access, registration, benefit verification and scheduling.

You will support the care team by handling demographics, insurance checks, and pre-certifications to maximize seamless visits. Ideal candidates have 1 year of customer service and 2 years of healthcare experience, with strong communication and empathy.

Qualifications

• 1 year relevant customer service experience required.
• 2 years professional office/healthcare experience preferred.
• Experience in outpatient scheduling, patient registration, and insurance verification preferred.

Responsibilities

• Welcome patients and families on arrival, setting a calm tone for the visit.
• Accurately gather demographics to ensure electronic health record integrity.
• Identify network coverage and obtain/validate benefits and pre-certification for tests and procedures.
• Educate patients on applicable documents; ensure consents are signed.
• Discuss financial obligations and prepare estimates for co-pays, self-pay deposits, and balances.
• Ensure payor elements and regulatory checks are completed correctly (IMM, ABN, NOC).
• Stay compliant with regulations and THR policies; maintain Epic queue and scores.
• Mentor peers, adapt to change, and participate in team meetings and projects.
• Communicate about contracted insurance plans and potential non-coverage.

Skills

Customer service

Communication skills

Empathy

Multitasking

Education

High School Diploma or Equivalent

Tools

Epic

Microsoft Office

Patient registration software

Insurance verification systems

Job description

Texas Health Resources is hiring an Admissions Specialist I at the Arlington facility. The role focuses on patient access, registration, benefit verification and scheduling.

You will support the care team by handling demographics, insurance checks, and pre-certifications to maximize seamless visits. Ideal candidates have 1 year of customer service and 2 years of healthcare experience, with strong communication and empathy.